Shipping Policy

We ship to the continental United States only and do not currently ship to the following U.S. territories or States including; Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Rhode Island, or the U.S. Virgin Islands.

Additionally, we do not ship to PO.BOX address. If you are unsure if we service your address, please get in touch with customer service.

Thank you for your understanding.

 

Shipping Costs & Delivery Times

*Free Shipping on ALL orders .

Smonet Robot is not responsible for any international duties and taxes on your order. All costs collected during the transportation are the sole responsibility of the customer.

Please note that orders will not be processed or shipped on Saturdays, Sundays, or holidays.

How long does it take to process an order?

Please allow 1-2 business working days (excluding weekends and holidays) for your order to be processed for shipping. We make every effort to fulfill your orders as quickly as possible.

Estimated Delivery Time

  • 3-7 business days for the USA.

 

Tracking Packages

Any delivery dates provided by Smonet Robot are estimates.

You will receive a shipping confirmation email once your order is shipped containing your tracking number(s). You can also review shipping information of your order using this link(https://smonetrobot.com/apps/trackorders)by entering your tracking number.

For more shipping inquiries, please contact our customer service and we will get back to you within 24~48 hours.